Feedback, experiences, timelines, tips and useful information from people that have recently been through the Canadian Passport application process.
Service Selected: 46 Business Days or more
Type of Application:
First Canadian Adult Passport
Service Selected:
Get in 46 business days or more
Application Date:
2022-04-13
Received Date:
2022-08-13
Experience:
2 Star – Stressful
Type of Application:
First Canadian Adult Passport
Service Selected:
Get in 46 business days or more
Application Date:
2022-06-01
Received Date:
2022-10-11
Experience:
3 Star – Average
Type of Application:
First Canadian Adult Passport
Service Selected:
Get in 46 business days or more
Application Date:
2022-10-03
Received Date:
2022-10-11
Experience:
4 Star – Easy
Type of Application:
First Canadian Adult Passport
Service Selected:
Get in 46 business days or more
Application Date:
2022-07-26
Received Date:
2022-10-13
Experience:
3 Star – Average
Optional Comments:
Still did not get back old passport or birth certificate. I understand it is a different process but having our original documents for so long is not acceptable.
Type of Application:
Child Passport
Service Selected:
Get in 46 business days or more
Application Date:
2022-03-18
Received Date:
2022-09-14
Experience:
2 Star – Stressful
Optional Comments:
Did not get in time for travel. Had to change travel plans.
Type of Application:
Child Passport
Service Selected:
Get in 46 business days or more
Application Date:
2022-04-11
Received Date:
2022-08-24
Experience:
1 Star – Very Stressful
Optional Comments:
I wasted to days going to the passport office to see where the passport where. Didn’t get to plan our European vacation for the summer because of the delay very dissappointed
Type of Application:
Child Passport
Service Selected:
Get in 46 business days or more
Application Date:
2022-05-13
Received Date:
2022-07-22
Experience:
2 Star – Stressful
Optional Comments:
I emailed in twice about my application. First response said they had no record. Second response was sent 2 months AFTER I received it saying they couldn’t find it.
Type of Application:
Adult Passport Renewal
Service Selected:
Get in 46 business days or more
Application Date:
2022-06-21
Received Date:
2022-10-11
Experience:
2 Star – Stressful
Optional Comments:
I lost out on our deal for travel. I had asked for an update via the portal and got no response. I then called the number and was told that it would be an additional 2 months. The fact that I got married and had to reapply was ridiculous I had only used 2 years of my 10 year passport.
Type of Application:
Adult Passport Renewal
Service Selected:
Get in 46 business days or more
Application Date:
2022-09-26
Received Date:
2022-10-07
Experience:
5 Star – Very Easy
Optional Comments:
South Calgary location was very fast, efficient and staff was excellent.
I was in and out within 1.39 hours
Pleasantly surprised as all the media communications on Television make the experience sound like a nightmare and it wasn’t so.
Type of Application:
Adult Passport Renewal
Service Selected:
Get in 46 business days or more
Application Date:
2022-07-07
Received Date:
2022-08-26
Experience:
4 Star – Easy
Optional Comments:
We applied by mail.
Service Selected: 3-45 Business Days or more
Type of Application:
Child Passport
Service Selected:
Get in within 3-45 business days
Application Date:
2022-05-04
Received Date:
2022-09-14
Experience:
3 Star – Average
Optional Comments:
This seemed to be the average waiting time based on talking to people who had submitted and received theirs.
Type of Application:
Adult Passport Renewal
Service Selected:
Get in within 3-45 business days
Application Date:
2022-04-06
Received Date:
2022-08-05
Experience:
3 Star – Average
Optional Comments:
We were told 2 weeks and took 4 months. . It was done in person. Absolutely ridiculous. There has to be some better service then this.
Type of Application:
Adult Passport Renewal
Service Selected:
Get in within 3-45 business days
Application Date:
2022-09-02
Received Date:
2022-10-12
Experience:
5 Star – Very Easy
Optional Comments:
I was told it would take 17 weeks and was surprised and happy that it was much quicker.
Type of Application:
Adult Passport Renewal
Service Selected:
Get in within 3-45 business days
Application Date:
2022-09-02
Received Date:
2022-10-12
Experience:
5 Star – Very Easy
Optional Comments:
I was told it would take 17 weeks and was surprised and happy that it was much quicker.
Type of Application:
Adult Passport Renewal
Service Selected:
Get in within 3-45 business days
Application Date:
2022-09-05
Received Date:
2022-09-26
Experience:
5 Star – Very Easy
Service Selected: 2 Business Days
Type of Application:
First Canadian Adult Passport
Service Selected:
Get in within 2 business days
Application Date:
2022-10-05
Received Date:
2022-10-07
Experience:
5 Star – Very Easy
Optional Comments:
Very smooth process
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